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A week ago your people finished installing the new carpeting in my home, and the bathroom tile floors were done before that.
I am writing to say that the entire job is one high quality project - in terms
of materials and workmanship - but also to let you know, especially, that every
one of your people who were involved - from the original advice (you
yourself, Bob Semmler and David Grove, as well as Don who came to measure),
to tile setters (Shaun and another who came to grout, and whose names I didn't
write down); to carpet removal (Will and Craig), and plumbing and floor repair
(the Maraks); on through to carpet installers (Ed Fleming and brother with
helpers) - every one of them did an outstanding job, with an easy and exceptionally
customer-friendly attitude to boot!
For my part I hope to have helped by removing all drawers out and emptying all
shelves to facilitate moving the furniture, which in this house was a feat in
itself. In any event - all of them and the whole project turned out to be the
sort of quality job we had experienced with Paracca before - and I was
happy to experience again!
- Ernest F. Zuschlag
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